Our products are 100% Quality Guaranteed! However in the rare event of refunds, we offer a replacement or an exchange for any undelivered items or damaged items. All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. If an item is damaged please send us a photo to firstname.lastname@example.org We try our best to solve all the problems that our customers encounter with their orders.
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.